Malaysia (1)

Social Content Manager

Malaysia, Cyberjaya, Full Time


We are looking for a digitally savvy and high quality writer to manage our online community of nearly 2,000,000 followers across 15 different platforms. The ideal candidate must be analytical, solution-oriented, organised, efficient and data-driven.


  • Spearhead the online promotion of University courses, events and student life
  • Update and manage the University’s main social media accounts with engaging, grammatically-correct, and up-to-date posts
  • Liase with other point persons in-charge of the University’s foreign social media accounts and ensure that high standards are maintained at all times
  • Strategise and explore new ways to further grow and engage the University’s followers online
  • Evaluate the performance of each account in every platform as well as provide weekly statistics to upper management
  • Monitor sentiments about the University, remove spam and respond to key concerns posted on social media
  • Work with the news and marketing teams in ensuring that events are adequately promoted in the proper channels
  • Help conceptualise and successfully execute online campaigns and projects, when needed
  • Keep up with the newest digital trends and explore new ways to increase the University’s online presence


  • Experience in writing, editing, proofing and publishing online is preferred along with a diploma or degree in English, Communications, Digital Media or any related field
  • A solid grasp on writing clear, concise and grammatically-correct copy, microcopy and other short forms of content
  • Foresight to plan short and long term, be an analytical thinker, a problem-solver, able to contribute to strategic brainstorming, and help conceptualise and successfully execute online campaigns and projects, when needed
  • Must be proactive, creative, possess the initiative and passion for continuous learning and self-improvement
  • Knowledge of search engine optimization, information architecture, online marketing and interactive advertising are an added advantage
  • Ability to work under pressure and meet tight deadlines
  • Efficient, organized and detail-oriented with an innate sense of being both a team player and a leader in starting, carrying out and completing various projects

If you think you are an excellent fit for this role, send us your updated resume (not more than three pages long), a brief cover letter introducing yourself and explaining why we should hire you, and two of your best writing samples to hr@contentcreation.com.my.

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